Flights: British Airways and Virgin Atlantic named in ‘top 10 best airlines globally | Travel News | Travel

Other airlines commended in the top 20 globally include Lufthansa, ANA, Finnair, Japan Air Lines, KLM, Hawaiian Airlines, Alaska Airlines, Virgin Australia, Delta Air Lines and Etihad Airways.

According to the experts, airlines were considered based on who showed the most consistent level of service, innovation and staff engagement.

According to Editor-in-Chief Geoffrey Thomas, “we are focused on leadership and airlines that innovate to make a real difference to the passenger experience.”

“In our evaluation, we also consider the audited feedback from passengers on our website.”

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